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If your item arrives damaged, send us photos within 24 hours of delivery. Our team will resolve promptly.
You may request a return within 10 days of receiving your order.
Items must be unused, in original condition, with original tags, packaging, and invoice.
If parcel looks tampered, take a video before opening and contact us immediately.
If order shows delivered but not received, notify us within 24 hours.
We are not liable for courier delays. For urgent orders, contact us in advance.
Returns processed in ~10 business days after warehouse receipt & QC.
Refund to original payment, bank/UPI (for COD), or store credit (3 months).
Email: support@enera.co.in
WhatsApp: +91 63535 73197
Start a return: Return Page
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