This website is operated by Agarwal Bedding Solutions Pvt. Ltd., under the brand name enera. Throughout the site, “we”, “us”, and “our” refer to enera. By visiting our site and/or purchasing a product, you engage with our “Service” and agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before using any part of our website. If you do not agree to all terms, you may not access the site or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current website are also subject to these Terms. You can review the most current version at any time on this page. We may update, change, or replace parts of these Terms by posting updates; continued use after updates constitutes acceptance.

Our eCommerce store is hosted on Shopify Inc., which provides the secure online platform for selling our products and services.

By agreeing to these Terms, you confirm you are at least 18 (or the legal age of majority in India) and that you consent for any minor dependents to use this website under your supervision.

You agree not to use our products/services for illegal or unauthorized purposes, and to comply with all applicable laws of India (including intellectual property, digital communications, consumer protection, and data privacy). Misuse, fraud, or violations may lead to immediate suspension or termination without notice.

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment info) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted and transmitted securely per applicable Indian laws and gateway standards.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings are for reference only and do not limit any clause.

Information on this site may not be accurate, complete, or current. Content is for general information only and should not be the sole basis for decisions.

Historical information may be provided for reference and is not current. We may modify content at any time without obligation to update. You agree to monitor changes.

Product prices may change at any time without notice. We may modify or discontinue the Service (or any part) without notice and are not liable to you or third parties for such changes.

Some products/services may be available exclusively online and in limited quantities, and are subject to our Refund & Return Policy.

We strive to display colors/images accurately, but cannot guarantee your device’s display is exact. We may limit sales or quantities and change descriptions/prices at any time. We do not guarantee products/services will meet expectations or that errors will be corrected unless required by law.

We may refuse/cancel any order and limit/cancel quantities per person, household, or order (e.g., same account, payment method, billing or shipping address). We’ll try to notify you using the contact details provided at purchase.

You agree to provide current, complete, and accurate account and purchase information, and to update details as needed so we can complete transactions and contact you. See our Refund & Return Policy for more.

We may provide access to third-party tools/integrations (e.g., tracking services, payment gateways) that we do not control. We provide such tools “as is” and “as available” without warranties; use is at your own risk. Review the third party’s terms. New features/services will also be governed by these Terms.

Our site may contain links to third-party sites/services. We do not control, guarantee, or endorse their content/practices and are not liable for interactions or purchases with them. Read their terms and policies carefully; direct complaints to the third party.

By submitting feedback/suggestions/content, you grant us the right to use, edit, copy, distribute, and publish them in any medium without restriction or compensation. We are not obligated to keep comments confidential, to compensate, or to respond.

We may remove content we consider unlawful/offensive/violative. You agree not to submit content that violates third-party rights, is unlawful/abusive, or contains malware. You are responsible for the accuracy and legality of your submissions.

Your submission of personal information through our store is governed by our Privacy Policy.

Occasionally, there may be errors/omissions related to product details, pricing, promotions, availability, or shipping. We may correct/update such errors and update or cancel orders as needed—even after an order is placed—without notice. We are not obligated to update information unless required by law.

You are prohibited from using the site or its content to:

• Perform unlawful acts or solicit others to do so; violate laws or regulations at any level.
• Infringe IP rights of us or third parties.
• Harass, abuse, intimidate, discriminate, defame, or harm others.
• Submit false/deceptive/misleading information.
• Upload/transmit viruses, malware, or code that impairs the Service or related networks.
• Collect or track personal data without consent.
• Engage in spamming, phishing, pharming, pretexting, crawling, scraping, or spidering.
• Use for obscene, immoral, or exploitative purposes.
• Attempt to bypass/interfere with security features or enforcement mechanisms.

Violations may result in immediate termination of access at our sole discretion.

We do not represent or warrant that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. We may suspend, modify, or discontinue the Service without liability.

Your use is at your own risk. The Service and all products/services are provided “as is” and “as available” without warranties (express or implied), including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, Agarwal Bedding Solutions Pvt. Ltd. (enera) and its personnel/affiliates/vendors are not liable for any direct/indirect/incidental/punitive/special/consequential damages (e.g., lost profits, data, or replacement costs) arising from your use of the Service or products, even if advised of the possibility. Where such limitations are not allowed, our liability is limited to the maximum extent permitted.

You agree to indemnify, defend, and hold harmless Agarwal Bedding Solutions Pvt. Ltd. (enera) and its affiliates/personnel/providers from claims, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms or violation of law/third-party rights.

If any provision is unlawful/void/unenforceable, it will be enforced to the maximum extent permissible, and the remainder will continue in full force.

Obligations and liabilities incurred prior to termination survive termination. These Terms remain in effect unless terminated by you (by ceasing use and notifying us) or by us (for non-compliance or otherwise at our discretion). Upon termination, you remain liable for amounts due up to the date of termination; we may deny further access.

Failure to enforce any right/provision is not a waiver. These Terms, plus policies/guidelines on the site, constitute the entire agreement between you and Agarwal Bedding Solutions Pvt. Ltd. regarding the Service and supersede prior communications. Ambiguities will not be construed against the drafting party.

These Terms and any related agreements are governed by and construed in accordance with the laws of the Republic of India, without regard to conflict-of-law principles.

The current version of these Terms is always available on this page. We may modify/update/replace any part by posting updates. It’s your responsibility to review periodically. Continued use after updates constitutes acceptance.

For any questions regarding these Terms of Service, contact us at:
Email: support@enera.co.in